Returns and Exchanges
R E T U R N S / E X C H A N G E S
_________________________________________
RETURNS
I accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces, unless we made an error.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.
Please contact me via email at delicateandlayered@gmail.com for the fastest response.
- Do NOT just send it back.
- Please pack the item carefully.
- Returns will process in approximately 3-7 business days after the item is received
I do not refund shipping costs.
EXCHANGES: INCORRECT LENGTH
If you're looking for the perfect fit, you can send it back and I will adjust it for you.
- I charge a “re-work” fee of $6 per item to adjust the length
EXCHANGES: FOR A DIFFERENT ITEM
- I accept unworn/unpersonalized exchanges on orders within 10 days of when your package was delivered.
- Standard shipping rates apply
_________________________________________
RETURNS
I accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces, unless we made an error.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.
Please contact me via email at delicateandlayered@gmail.com for the fastest response.
- Do NOT just send it back.
- Please pack the item carefully.
- Returns will process in approximately 3-7 business days after the item is received
I do not refund shipping costs.
EXCHANGES: INCORRECT LENGTH
If you're looking for the perfect fit, you can send it back and I will adjust it for you.
- I charge a “re-work” fee of $6 per item to adjust the length
EXCHANGES: FOR A DIFFERENT ITEM
- I accept unworn/unpersonalized exchanges on orders within 10 days of when your package was delivered.
- Standard shipping rates apply